Your personal information is completely safe with us. Everything about how we collect, use, and protect your data is laid out here with full transparency.
Your Privacy Is Our Priority: 12cbaji believes that every user's personal information belongs to them. In this policy, we are fully transparent about what data we collect, why we collect it, and how we protect it.
12cbaji ("we", "us") is an online gaming and Sports Betting platform serving users in Bangladesh. This Privacy Policy ("Policy") applies to our website, mobile app, and all associated services.
By creating an account or using our services on 12cbaji, you agree to the terms outlined in this privacy policy. We are committed to handling your information with the utmost care and will never misuse it.
This policy is drafted in accordance with Bangladesh's applicable data protection laws and international data privacy standards. If you have any questions about any part of this policy, feel free to contact us directly.
This Privacy Policy applies solely to services provided directly by 12cbaji. We are not responsible for the privacy practices of any third-party websites or services.
12cbaji only collects the information needed to provide you with the best possible service. We do not collect any unnecessary data. A full breakdown of what we collect is provided below:
| Data Type | What's Included | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, nationality, NID number | Yes |
| Contact Information | Mobile number, email address, current address | Yes |
| Financial Information | Payment methods, transaction history, bKash/Nagad number | Yes |
| KYC Documents | NID/Passport photo, proof of address | Yes |
| Usage Data | Login times, betting history, preferred games | Automatic |
| Device Information | IP address, browser type, operating system | Automatic |
Important: 12cbaji will never ask for your bank PIN, mobile banking password, or credit card CVV. Any such request is fraudulent — please report it to us immediately.
12cbaji collects your information through several methods. Below is a breakdown of what is collected through each:
12cbaji uses your information only for specific, legitimate purposes — never beyond what is intended. Our primary reasons for using your data are:
The 12cbaji Promise: We never sell your data to advertisers or use it for irrelevant marketing. You can opt out of marketing communications at any time.
12cbaji never sells your personal information to third parties. However, limited information may be shared in certain specific circumstances:
All third-party partners operate under strict confidentiality agreements. They may only use the information they receive for its specified purpose and cannot use or transfer it elsewhere.
12cbaji uses cookies and similar technologies on its website and app to enhance your browsing experience and keep the platform running smoothly.
You can disable non-essential cookies through your browser settings, though this may limit some features on 12cbaji. You can also set your cookie preferences when the consent banner appears on your first visit.
12cbaji follows the highest industry standards to protect your information. Our multi-layered security framework ensures your data stays safe at all times.
Security Concern? If you believe your account security has been compromised, change your password immediately and notify us at support@12cbaji.app.
Every registered user at 12cbaji has the following rights regarding their personal data. To exercise these rights, please contact our support team:
Certain data — such as transaction records — may be required by law to be retained for a specified period and cannot be deleted before then. In such cases, we will inform you accordingly.
12cbaji retains your information only for as long as necessary. Once the retention period ends, your data is securely deleted or anonymized:
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| Financial Transaction Records | Minimum 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Cookies & Session Data | At end of session or after a maximum of 90 days |
| Support Contact | 3 years from the date of contact |
| Marketing Consent Records | Until consent is withdrawn + 1 year |
12cbaji reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, a notification will be sent to your registered mobile number or email.
Continued use of 12cbaji after any changes takes effect will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
If you have any questions or concerns about this Privacy Policy or your personal data, please get in touch with us: support@12cbaji.app
Learn More: Our Terms & Conditions and Responsible Gaming Also read this page — together, they ensure your complete protection.
Our multi-layered security system ensures your privacy is protected at all times
Every data transfer at 12cbaji is secured with bank-grade SSL encryption. Your password, payment details, and personal data are never stored or transmitted in plain text.
Through account verification, we ensure that only the rightful owner can access and manage an account, protecting you from unauthorized access.
12cbaji never sells your personal information to third parties. Your data is used solely to provide our services — never for advertising.
You have the right to view, correct, or delete your data. Contact our support team at any time to submit a data-related request.
Independent security experts regularly audit 12cbaji's systems. Any vulnerabilities identified are addressed promptly.
We explain clearly how your information is used — no hidden conditions or complicated legal jargon.
Enjoy the best gaming and Sports Betting experience with your privacy fully protected. Register now and claim your welcome bonus.